Your relationships inside and outside of work hinge on micro-interactions. Here’s how

In her new book, leadership expert Sarah Langslow explores how even our smallest habits impact our relationships and our ability to lead.

Micro-interactions are an often unrecognized part of our everyday lives. They are what we say, and don’t say. They are what we listen to and what we ignore, consciously or otherwise. They are the smiles, frowns, blank looks, flashes of irritation that pass across our faces. They are our habits and behaviors. They are the myriad of decisions we make.